Customs Services

For your Business

Customs Services

The Custom People’s comprehensive customs services are tailored to assist importers and businesses engaged in the international supply chain, enabling them to act both compliantly and strategically.

Our team of customs experts will address various aspects of your customs process to deliver bespoke support and guidance that aligns with your business objectives and enables effective compliance with legislation.

Contact us today by calling 0161 826 8926 or filling in our online form to discuss how we can opitimise your business’s customs functions

Pre-import planning

Import taxes are applied at the point of entry, so putting the correct documentation and transaction details in place beforehand can influence financial outcomes. Our UK customs solutions focus on pre-import planning to confirm that all of your customs declarations and taxes are prepared and managed properly throughout the customs procedures. This reduces the potential for errors that could impact your profitability during customs clearance. Throughout the process, we strive to identify potential areas where you could make tax savings while maintaining compliance with customs legal best practices.

Cost-effective customs reviews

Many businesses do not routinely review their customs process and the information provided to their freight agents before customs declarations are submitted. This can lead to compliance issues or overlooked opportunities to optimise processes. Our low-cost customs review service allows you to identify areas of improvement and potential cost savings. This service is designed to help your business operate smoothly within the global trade environment by handling customs clearance with precision. Call us on 0161 826 8926 or fill in our online form for more information.

Assessment reviews

Because International Trade is a complex area, it is sometimes the case that assessments may be raised or that HMRC raises a ‘Right To Be Heard Letter’ prior to an assessment to focus minds. We are very experienced in:

  • Reviewing the position pre-assessment when a Right To Be Heard letter is raised – this gives you 30 days to make further representations prior to an assessment being raised;
  • Reviewing assessments;
  • Advising on what should be done;
  • Representing businesses with HMRC;
  • Taking Appeals to Tribunal where necessary.

Given that HMRC very often issues assessments to draw attention to potential compliance issues, we recommend that any business that receives either a Right to be Heard letter or an assessment reviews it at an early stage. We can assist in ensuring that your business customs are optimised for full compliance.

In-house training/workshops

We provide in-house training and workshops designed to enhance the knowledge of key staff involved in your customs process and international VAT management. We differentiate ourselves from other providers who provide general training as our training sessions are tailored to your business needs, fostering understanding across the various components of your supply chain. This proactive approach not only aids in efficient customs solutions but also promotes a comprehensive awareness that can lead to long-term operational improvements. The sessions, conducted at your premises, are designed to engage participants and encourage discussions that may reveal potential savings and efficiencies.

Representing businesses

As former Customs Officers, we understand what checks HMRC is likely to make and why, and we can assist with what can be a stressful process. We are happy to provide pre-audit advice and even attend inspection visits. Our services are grounded in a practical understanding of customs procedures, preparing your business for any reviews by HMRC.

Transaction advice

We operate a no obligation free helpline in order to discuss any transaction advice you may have. We can give you an initial view on any customs issue and provide you with proposals on how to take things forward.

Contact us

To find out more about our customs services and how we can help your business improve efficiency, call the team today, on 0161 82 68 926 or fill in our contact form and a member of the team will get back to you.

Bonded Warehouses

Please note: The Customs People is a customs and excise specialist, and whilst we can advise on setting up bonded warehouse solutions, we do not own or operate them ourselves - similarly, we do not provide customs clearance services.

Brexit Customs Advice

With the UK now out of the European Union, your business may require Brexit customs advice to ensure that exporting to and importing from the EU after Brexit can continue smoothly. At The Customs People, we can provide expert guidance on the new customs rules after Brexit, which can help you save time and money for your company.

Customs Audits / Reviews

As experienced customs specialists, we can help you when the time comes to review your customs systems. We can address areas where we believe you can save money, ensure your business complies with HMRC regulations and conduct thorough assessments of your business' current Customs and Duty practice.

Customs Investigations

The Customs People have years of experience in advising businesses facing a HMRC review or investigation, and helping them come through. To speak to one of the team call 0161 82 68 962.

Customs Planning

The Customs People can help to ensure that your business is compliant with all Customs and Duty regulations, as well as applications for Authorised Economic Operator (AEO) status. Get in touch today.

Customs Training

If your organisation is an importer or exporter of goods from countries inside or outside the EU, it is vital you understand the regulations that must be followed to avoid penalties from HMRC.

Open-ended Authorisations

The expert consultants at The Customs People can help your business every step of the way throughout the process of open-ended authorisations. Contact us today for expert help ahead of the deadline.

UK Customs Compliance

Every business that is involved in the movement of goods between countries must follow Customs regulations and pay duties and tax as appropriate.