Customs Training
If your organisation is an importer or exporter of goods from countries inside or outside the EU, it is vital you understand the regulations that must be followed to avoid penalties from HMRC.
Even if you use an external company to manage your organisation's Customs processes, it is essential to have a full understanding of the rules, because if something goes wrong, the responsibility lies with you.
The Customs People offers tailored customs training for any import and export business which covers both customs compliance requirements, including areas specific to your business.
For more information about how our training courses could help your organisation save money and stay compliant, call us today on 0161 82 68 926, or fill in our online form .
Knowledge and understanding is key
As Customs authorities around the world are beginning to rely on electronic processes rather than paper-based submissions, and the HMRC is becoming more stringent in its inspections of businesses, the need for companies and their employees to understand Customs is more pronounced than ever.
A lack of awareness on Customs matters can lead to errors that can result in missed opportunities and heavy fines. Having informed and trained staff on all customs issues should be a priority in your company, and employees should understand when to ask for help, especially as duty (and in some cases import VAT - especially if you don’t own the goods you import because you are a service company) is often a sticking cost.
Training from The Customs People
Our sessions are tailor-made, and provide an understanding and awareness of how Customs processes affect your business so that issues can be handled with more consideration and care.
We deliver the training workshops at your premises and do not limit the number of attendees, so your entire business can reap the benefits. The sessions aim to help you have an understanding of the following:
- Parties involved and their functions, including trade controls and agreements;
- The Customs and Excise system, including restrictions from other government departments;
- Rules involved in Customs entry and clearance, including road, rail, sea and courier;
- Import forwarding functions, including cargo planning and national trade routes.
Over 35 years' experience in Customs
For over three decades, our team of consultants has supported businesses with every aspect of customs and duty. We have extensive knowledge of global import and export system and can provide expert training to your employees, helping your business operate efficiently and remain compliant with current legislation.
FAQs about customs training
Why is customs training important for my business?
Customs training is essential for businesses involved in importing or exporting goods to comply with HMRC regulations. Failure to meet these requirements can lead to penalties, shipment delays or disruptions to your supply chain. Training equips your team with the knowledge to manage customs procedures accurately, minimise errors and address potential risks effectively.
Even if you use external providers for customs processes, legal responsibility remains with your business. Understanding the rules for import and export declarations is therefore necessary.
HMRC also expects any business engaged in cross-border trade to be ‘customs competent’ as a minimum standard.
Customs rules and procedures change frequently. Ongoing training helps your business stay up to date, improve operational efficiency and reduce delays. It also demonstrates your commitment to compliance, which can strengthen relationships with partners and authorities.
How long does a customs training course take?
The length of a customs training course depends on the range and depth of topics you want to cover. At The Customs People, we offer flexible training options - from short sessions focusing on specific areas to comprehensive workshops designed to provide a thorough understanding of customs processes. A standard course can usually be completed in a single day, while more tailored programmes may require additional time.
We aim to deliver effective, time-efficient training that works around your schedule. Whether you need an introductory overview or a detailed programme, we will work with you to structure the course to suit your needs.
Can customs training be tailored to my industry or specific business needs?
Yes, our customs training programmes can be fully tailored to your industry and specific requirements. We take the time to understand your business - including its operations and challenges, to create a course that meets your objectives. Whether you are dealing with unique trade agreements, specialised goods or industry-specific regulations, we design training that is practical and relevant.
This tailored approach allows your team to focus on the areas most relevant to their roles, such as compliance in specific sectors, trade agreements or customs duties. This ensures the training is valuable and provides direct benefits to your operations.
Is customs training suitable for small businesses?
Yes, customs training is beneficial for small businesses, particularly those engaging in international trade for the first time. Small businesses often have limited resources and may lack dedicated customs teams, making it especially helpful to build a strong understanding of processes. Training provides business owners and their teams with the knowledge to handle customs efficiently, reducing costs and avoiding delays.
Our training is designed to be accessible and practical for businesses of all sizes. We work with small businesses to deliver straightforward, affordable solutions that fit their specific needs, helping them to compete in the global marketplace with confidence.
How do I know if my team needs customs training?
If your team handles the importing or exporting goods, customs training could be valuable to your business. Indicators that training may be needed include errors in import or export customs declarations, delays due to incomplete or incorrect documentation or uncertainty about current regulations. If your business has experienced penalties, compliance issues or interruptions in the supply chain, it may be time to consider training.
No previous knowledge required to undergo our customs training. Even if your team has some experience, customs regulations often change, and training keeps their knowledge updated with the latest rules. By reviewing your business’ customs performance and discussing any challenges with our experts, you can decide how training would benefit your organisation and which areas of your customs affairs we can help you understand better.
Can you help with ongoing customs support after training?
Yes, we provide ongoing support to help your team maintain compliance with HMRC and effectively manage your customs obligations after training. Our post-training services include consultancy, updates on regulatory changes and expert advice when needed. Customs processes can be complex, and we understand that challenges may arise, so we offer continued assistance tailored to your business.
Whether you need help with specific transactions, guidance during audits or advice on implementing new customs procedures, The Customs People team is available to provide support. We can help your business remain consistently compliant and running smoothly in a changing trade environment.
Contact Us
To speak to one of our Customs specialists about our training courses, you can call us on 0161 82 68 926, or fill in our online form . and a member of the team will be in touch.