Whilst it is now over a year since the UK left the EU Customs Union, the fall out is still being felt and we continue to experience a high volume of enquiries. As a result we are operating on a 5 working day response time. Thank you for your patience.

About Us

With over 50 years’ experience in all aspects of customs and duty, the expert team at The Customs People is in the best position to ensure your business operates efficiently and is compliant with all regulations relating to customs and excise.

We have a comprehensive understanding of the global import/export system and can provide a range of services aimed at helping your business in a friendly and personable manner. You can guarantee that your business will soon be operating on a model, which increases efficiency and maximises revenue within the customs and excise system.

Our services

If your business imports or exports through customs, we can help you to add value by helping you with the following:

  • Assisting in saving on the cost of duties

  • Maximising cash flow through HMRC’s many customs tax reliefs

  • Representing you on HMRC matters

  • Assisting you in obtaining AEO-authorised status

Other duties, such as anti-dumping duty and excise duty are “sticking” duties, which are irrecoverable and can significantly impact the bottom line profits of your company. Our customs duty consultants can also work alongside businesses to minimise expenses, ensuring costs are paid effectively.

Who We Help

The Customs People works with importers and exporters from a broad range of industries, regarding all customs matters and AEO accreditation. We are a team of experts with over 50 years’ experience in all aspects of customs and duty, meaning we are best placed to offer advice in this area.

Our friendly and knowledgeable consultants will work alongside your business to help you attain a better understanding of customs and duty processes. We will ensure your current system is financially beneficial for your business. We can also represent clients when appealing HMRC decisions.

We also provide complete guidance and assistance throughout the entire AEO application process for importers, exporters and logistics providers within the international supply chain.

How we work

When assessing your current customs structure, we concentrate on three key factors:

  • Commodity codes

  • Valuation

  • Reliefs

We work predominantly in the UK, however, we also work with many companies across the European Union and have provided impartial expert advice for companies around the world, including the USA and Asia. We have a great deal of experience in helping people in diverse industries to get a better handle on their customs system.

Our expertise means we can assess your business whatever industry you operate in - and we will do so in the most efficient manner possible. Our clients include leading textile companies, sleeping bag manufacturers, aircraft companies, companies supplying UK government departments, heavy manufacturing and global food industries.

Contact Us

We will work alongside you to enhance your current duty and excised model, as well as finding opportunities to maximise revenue with importing and exporting. Contact us today for a no obligation discussion on how we can help your company. Call 0161 82 68 926, or fill out an online enquiry form and we will be in touch.