Customs Investigations

If you have already been approached by HMRC, are currently under investigation or are facing assessment, you should have a Customs expert on your side.

The Customs People can provide impartial, expert advice on any HMRC decision, and can also ensure compliancy and efficiency to get you prepared for an assessment. We're always happy to answer any queries relating to VAT should you be unsure of HMRC's expectations.

Our service includes:

  • Thoroughly investigate your current business structure and address any issues or opportunities.
  • Prepare audit and transaction trails;
  • Prepare, plan and meet specific standards set by HMRC;
  • Identify key areas for improvement in relation to VAT, relief, valuation and current processes;
  • Assessment reviews and, where necessary, representing businesses in front of HMRC and/or at Tribunals;
  • Honest, impartial advice on decisions made by HMRC.


Contact Us

For advice or assistance with any aspect of a HMRC assessment, whether you simply have a query, or wish to speak to an expert about an impending investigation, call us today on 0161 82 68 926.

Success Stories

  • "Company 'O' was able to increase the value of sales made to its customer within the contract price after taking advantage of End-Use relief. This meant the initial $3.5million import in a 25 year contract was VAT and duty free."

    Canadian Company 'O' -
  • "Cotton importer 'G' was at risk of losing money through the use of a wrong commodity code - this meant instead of 0% duty, 8% was applied, landing them with a bill of £80,000. Our investigations led to the assessment being waived, and the bill being cancelled."

    Cotton Importer -
  • "Company 'R' took advantage of our planning advice and structured purchases to ensure they were making the most of their options. Advice given included audit trail help, and anti-dumping duty guidance. "

    UK Company 'R' -
Read All Success Stories

Who We Help

Our clients are both importers and exporters in a wide range of areas, including textiles, heavy manufacturing and food, and we help them all to approach the customs process in the best way for their business.

Customs Services

Our services vary from in-house training to transaction advice and help planning for a HMRC visit - click here to find out more.

AEO Services

AEO accreditation is a kitemark stamp of integrity, and our expert team can help you to secure it for your business, opening up a wider world of business opportunity.