Customs Services

Our range of services are designed to assist importers, and other businesses involved in an international supply chain, act both compliantly and to their best advantage. In doing so we consider a number of specific issues and tailor our services to your individual needs.


Because import taxes are applied at the time of import it is vital to ensure that the transaction trail is properly planned prior to import to ensure the correct taxes are paid. A pivotal role for any business is to ensure that mistakes do not affect the bottom line profit, which is why we work to ensure correct taxes are paid and look for any savings that can be made.

Low Cost Customs Reviews

In our experience few businesses regularly review the processes and information provided to their freight agents prior to import declarations being submitted on their behalf. Given that businesses may miss compliance issues or worse, opportunities to make or save money, our low cost review service can help you to identify issues and opportunities to maximise revenue. Contact us for further details.

Assessment Reviews

Because International Trade is a complex area, it is sometimes the case that assessments may be raised. We are very experienced in:

  • Reviewing assessments,
  • Advising on what should be done
  • Representing businesses with HMRC
  • Taking Appeals to Tribunal where necessary

Given HMRC very often issue assessments to focus the mind, we recommend that any business that receives an assessment reviews it at an early stage and we can assist with this.

In-House Training / Workshops

Alternatively, we can offer in-house training or workshops which are designed to raise awareness surrounding all things relating to Customs and International VAT for your key supply chain staff. The benefit of such sessions are that not only are they tailored to your business but they promote understanding and awareness within the different parts of your business supply chain so that matters are handled and considered more carefully.

Delivered at your premises we do not limit the number of attendees and we often find the sessions often generate discussions which not only identify savings and efficiencies but foster understanding within the business itself.

Representing Businesses

As former Customs Officers we understand what checks HMRC are likely to make and why and we can assist with what can be a stressful process. We are happy to provide pre-audit advice and even attend inspection visits.

Transaction Advice

We operate a no obligation free helpline in order to discuss any transaction advice you may have. We can give you an initial view on any Customs issue and provide you with proposals on how to take things forward.

Contact us

To find out more about our customs services and how we can help your business, call the team today, on 0161 82 68 926 or fill in our contact form and a member of the team will get back to you. 

Success Stories

  • "Company 'O' was able to increase the value of sales made to its customer within the contract price after taking advantage of End-Use relief. This meant the initial $3.5million import in a 25 year contract was VAT and duty free."

    Canadian Company 'O' -
  • "Cotton importer 'G' was at risk of losing money through the use of a wrong commodity code - this meant instead of 0% duty, 8% was applied, landing them with a bill of £80,000. Our investigations led to the assessment being waived, and the bill being cancelled."

    Cotton Importer -
  • "Company 'R' took advantage of our planning advice and structured purchases to ensure they were making the most of their options. Advice given included audit trail help, and anti-dumping duty guidance. "

    UK Company 'R' -
Read All Success Stories

Who We Help

Our clients are both importers and exporters in a wide range of areas, including textiles, heavy manufacturing and food, and we help them all to approach the customs process in the best way for their business.

Customs Services

Our services vary from in-house training to transaction advice and help planning for a HMRC visit - click here to find out more.

AEO Services

AEO accreditation is a kitemark stamp of integrity, and our expert team can help you to secure it for your business, opening up a wider world of business opportunity.