AEO: How We Can Help Your Business

The Customs People has more than 50 years’ experience in helping clients to deal with import and export regulations, and we offer a bespoke service depending on the requirements of your business.

When it comes to applying for Authorised Economic Operator (AEO) status, the application process can be time consuming and confusing. However, as experts in the field, we can ensure your business approaches the process of obtaining AEO accreditation in a favourable and efficient manner.

We know that different organisations require varying levels of assistance, which is why we offer a one-day no-obligation session to determine next steps, followed by three bespoke packages (bronze, silver and gold) that will cater to the specific level of help and input that your company will need based on your sector, internal capacity and knowledge.

No-Obligation 1 Day AEO Session

When you are first considering AEO for your business, it can be difficult to know where to begin. You might struggle to understand where you are in the process or even whether it applies to your organisation, let alone whether it will offer any benefits. Before you decide to fully invest in AEO, consider our no-obligation AEO assessment. This is a one-day bespoke session where we visit your businesses and help you to take the first step of your journey with AEO.

Our expert will conduct an initial gap analysis to fully understand where your business is at in terms of AEO. This will provide you with an accurate view of what is required from you to make a successful AEO application. We will delve into the criteria and explain how it applies to your unique circumstances, as well as providing a view of any gaps in the business that could hinder your application.

At the end of the session we will discuss what further assistance you need from us, which is likely to be one of the following options:

● No further input required
● You wish to progress AEO yourself
● You progress AEO but work with us on a consultancy basis
● We lead the AEO process on your behalf

There is no obligation to proceed with any further support, but we are happy to assist your business in any way that you require on the next step of your AEO journey.

To watch our video explaining about the AEO packages we offer, please scroll to the bottom of this page

Details of our three packages are outlined below:

 BronzeSilverGold

Stage 1:
Initial onsite consultation

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Stage 2:
GAP analysis

We would:
Carry out an in-depth advisory session, offering advice on how to carry out a GAP analysis. This would include what it needs to cover and how it should be conducted. This would include reviewing the self-assessment questionnaire requirements at the outset and reviewing the gap analysis undertaken once it has been carried out.

We would:

(a) Conduct gap analysis, which would involve spending 3 days onsite to review all aspects of your customs routines and security measures  

(b) Provide a brief report on the findings,involving meeting AEO criteria and what gaps there are, as well as suggestions on how these would be closed. The report would form part of the AEO application.

(c) Reviewing the gap analyses undertaken by critically examining the reports and findings.

We would:
undertake the gap analyses detailed at (a) and (b) for each site of your business. We would also spend one day to discuss the requirements of AEO and customs warehousing. Please note that two days onsite would be necessary for security purposes. A brief report would be provided for each company.

Stage 3:
Closing of gaps

As per Silver package however, we would only review the work done to ensure it is correct once completed.

We would:

Carry out an in-depth advisory session, offering advice on how to carry out a GAP analysis. This would include what it needs to cover and how it should be conducted. This would include reviewing the self assessment questionnaire requirements at the outset and reviewing the gap analysis undertaken once it has been carried out.

We would:
Close any gaps on your behalf. This will likely involve us documenting the procedures for all aspects of your AEO. 

Stage 4:
Completion of self-assessment questionnaire (SAQ) & collating supporting documents

Your business would complete this documentation and we would review to ensure it is correct.

We would:

Ensure all documentation is completed correctly and fully, offering guidance on how to do so.

We would:

Complete the SAQ on your business's behalf.

Stage 5:
Liason with HMRC

Under this package, we would not liaise with HMRC.

We would:

Attend and lead the initial validation visit required by HMRC.

We would:

Attend and lead all validation visits required by HMRC.

Get in touch

For more information on how The Customs People could take the stress out of the AEO application process for your business, contact us today. Call 0161 826 8926 to speak to a member of the team, or fill out the enquiry form on this page to discuss the best package for your needs.

AEO Packages Video

Success Stories

  • "Company 'O' was able to increase the value of sales made to its customer within the contract price after taking advantage of End-Use relief. This meant the initial $3.5million import in a 25 year contract was VAT and duty free."

    Canadian Company 'O' -
  • "Cotton importer 'G' was at risk of losing money through the use of a wrong commodity code - this meant instead of 0% duty, 8% was applied, landing them with a bill of £80,000. Our investigations led to the assessment being waived, and the bill being cancelled."

    Cotton Importer -
  • "Company 'R' took advantage of our planning advice and structured purchases to ensure they were making the most of their options. Advice given included audit trail help, and anti-dumping duty guidance. "

    UK Company 'R' -
Read All Success Stories

Who We Help

Our clients are both importers and exporters in a wide range of areas, including textiles, heavy manufacturing and food, and we help them all to approach the customs process in the best way for their business.

Customs Services

Our services vary from in-house training to transaction advice and help planning for a HMRC visit - click here to find out more.

AEO Services

AEO accreditation is a kitemark stamp of integrity, and our expert team can help you to secure it for your business, opening up a wider world of business opportunity.