Who We Help

The Customs People works with importers and exporters from a broad range of industries, regarding all customs matters and AEO accreditation. We are a team of experts with over 50 years’ experience in all aspects of customs and duty, meaning we are best placed to offer advice in this area.

Our friendly and knowledgeable consultants will work alongside your business to help you attain a better understanding of customs and duty processes. We will ensure your current system is financially beneficial for your business. We can also represent clients when appealing HMRC decisions.

We also provide complete guidance and assistance throughout the entire AEO application process for importers, exporters and logistics providers within the international supply chain.

How we work

When assessing your current customs structure, we concentrate on three key factors:

  • Commodity codes

  • Valuation

  • Reliefs

We work predominantly in the UK, however, we also work with many companies across the European Union and have provided impartial expert advice for companies around the world, including the USA and Asia. We have a great deal of experience in helping people in diverse industries to get a better handle on their customs system.

Our expertise means we can assess your business whatever industry you operate in - and we will do so in the most efficient manner possible. Our clients include leading textile companies, sleeping bag manufacturers, aircraft companies, companies supplying UK government departments, heavy manufacturing and global food industries.

Get in touch

Contact The Customs People today to discuss your business requirements and find out how we can help your business by calling 0161 826 8926, or fill out an online enquiry form and we will get back to you.

Success Stories

  • "Company 'O' was able to increase the value of sales made to its customer within the contract price after taking advantage of End-Use relief. This meant the initial $3.5million import in a 25 year contract was VAT and duty free."

    Canadian Company 'O' -
  • "Cotton importer 'G' was at risk of losing money through the use of a wrong commodity code - this meant instead of 0% duty, 8% was applied, landing them with a bill of £80,000. Our investigations led to the assessment being waived, and the bill being cancelled."

    Cotton Importer -
  • "Company 'R' took advantage of our planning advice and structured purchases to ensure they were making the most of their options. Advice given included audit trail help, and anti-dumping duty guidance. "

    UK Company 'R' -
Read All Success Stories

Who We Help

Our clients are both importers and exporters in a wide range of areas, including textiles, heavy manufacturing and food, and we help them all to approach the customs process in the best way for their business.

Customs Services

Our services vary from in-house training to transaction advice and help planning for a HMRC visit - click here to find out more.

AEO Services

AEO accreditation is a kitemark stamp of integrity, and our expert team can help you to secure it for your business, opening up a wider world of business opportunity.